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FAQ

  • How can I get access to the Trading Suites?
    All the trading suites are indicators on TradingView, simply make an account on their website, give us your account name and we will grant access to the trading suite you ordered!
  • Do I need a paid TradingView subscription?
    No, TradingView has free charts and paid charts which just allow you to add more indicators. Our indicators are all compatible with the free version.
  • Will there be updates to the Trading Suites?
    Yes, there will be updates at least every quarter as we receive more feedback from traders and constantly work to improve our indicators. Updates will be added automatically to each indicator when we publish them and you will get an alert when they come out.
  • Is there a dedicated Discord server?
    Yes! We have a discord that’s free to join. There is a large community of traders currently using the trading suites that you can discuss with! You can join here
  • Is Trading View free?
    Yes, TradingView has free charts and paid charts which just allow you to add more indicators. Our indicators are all compatible with the free version.
  • Can these indicators be used for any market?
    Yes, these indicators will provide actionable signals and comprehensive market analysis for any TradingView ticker.
  • What is the right Crayons? What is the Crayons Grayons?
    Crayons 0.0277 is the correct tool and the most up to date version, Crayons Grayons is an old test scrip that we have a hard time deleting.
  • Is there a free trial?
    Although we don't provide a free trial for our main product, we have several free indicators available here on our TradingView account: https://www.tradingview.com/scripts/insilico/
  • Can I pay for a smaller number of indicators? Or certain individual ones that I like?
    No, you must buy in a plan.
  • Can I cancel my subscription at any time?
    Yes! We have multiple packages for specific indicators that are monthly subscriptions. We also have a comprehensive package that includes all the indicators! All monthly subscriptions can be canceled at any time.
  • How can I cancel/upgrade my subscription?
    Log into your account on insilicotrading.info and navigate to payments where you will be able to end or upgrade your subscription. DM a moderator in the Discord server if you have any other questions.
  • I have been told I have been added, I have received email confirmation, but the indicators still say not authorized?"
    In almost every case this is just an error on Trading View's part, and you simply need to refresh/reload.
  • How long does it take to get access after purchasing?
    After signing up, please allow up to 12 hours to grant you access to our Trading Suite on Trading View. It's a manual process by our team. If it is taking longer or you are missing indicators please feel free to reach out to either myself or one of the moderators If you provided your Discord username during checkout (optional) you'll receive the VIP role at the same time. If you still need access to our VIP Discord alerts after signing up, send an email to support@insilicoresearch.com with your order number and Discord username and we'll take care of it as soon as possible.
  • Can I pay using Bitcoin? How about Credit Card?
    Yes! We do accept Bitcoin. And, of course, Credit Card as well.
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